Tag Fail

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This topic contains 10 replies, has 8 voices, and was last updated by Profile photo of Daeus Daeus 2 months, 3 weeks ago.

Viewing 11 posts - 1 through 11 (of 11 total)
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  • #31761
    Profile photo of Gabrielle
    Gabrielle
    Participant

    Hey @daeus, @kate-flournoy and @anyone who knows a lot about the forum, when I’m tagged by others, It’s supposed to show up in my notifications, right? Most of the time it does, but I’ve found a couple posts I was tagged in recently that didn’t show up in my notifications.

    Also, I checked the option to receive emails when I was tagged and such, but I never receive any emails. Does anyone have any idea what’s going on?

    Thanks!
    -Gabby

    #31776
    Profile photo of Ingrid
    Ingrid
    Participant

    @winter-rose
    No, I am not helpful in any way, shape, or form. I’ve actually been having this problem too. Someone smarter than me will need to rescue us. 😉 Anyone?

    #31777
    Profile photo of Daeus
    Daeus
    Moderator

    @winter-rose I’ll try to help, but I need to clarify. Are you still getting the notifications when someone tags you via email? Are you not getting any email notifications when you’re tagged at all? Are you getting emails, but having a fair amount missed?

    #31778
    Profile photo of Gabrielle
    Gabrielle
    Participant

    @daeus I’ve never gotten any emails when I’m tagged, (though I’ve checked all the boxes as yes for receiving emails).

    I’m usually notified in my profile’s notification page when I’m tagged, but sometimes it misses tags.

    #31779
    Profile photo of Ethryndal
    Ethryndal
    Participant

    Hey, I’ve been having the same problem, and I think @Graciegirl has too. For me, it was only her tags that didn’t show up, but of late, it’s been happening when other people tag me too.

    #31780
    Profile photo of Christi Eaton
    Christi Eaton
    Participant

    @winter-rose Check your junk or spam inbox, that’s where all the emails I get from the forum go.

    #31781

    @winter-rose Like @christi-eaton said, check spam. That’s where all mine go, and even though you can fix that, I’ve chosen not to because it makes it easier for me to manage, personally. 😉

    Also, if you are still getting some notifications, but not all the time, there’s a slight possibility people might be spelling your tag wrong. The first couple times that happened to me (people like to throw an extra “r” in Corissa, so it’s happened a few times 😉 ) it confused me, but then I realized what was going on. If your tag isn’t blue, there’s something wrong with it, and that’s why you weren’t notified. Your tag is fun and easy though, so that’s unlikely. 🙂 Beyond that, I think @daeus is going to be your best option for help. I haven’t been having any problems that I know of- but then, I’ve not been on much so I guess I wouldn’t know if I wasn’t receiving notifications. 😛 I hope everyone gets this figured out!

    #31782
    Profile photo of Elizabeth
    Elizabeth
    Participant

    My email notifications show up in junk/spam. @winter-rose I don’t have the same issues that @ethryndal and @graciegirl do, but I was confused at first as to where my KP notifications were going…that’s when I checked the junk folder.

    #31783
    Profile photo of Jenni Grace
    Jenni Grace
    Participant

    @Ethryndal is correct. I have been having sporadic issues with tags, but it usually only when I am tagged by @Dragon-Snapper. I have checked my junk to no avail.

    #31829
    Profile photo of Gabrielle
    Gabrielle
    Participant

    Thanks guys! I checked my spam and lo and behold! There they were! I think it’s amazing that I’ve been on the forum for almost a year and in all that time I’ve never checked my spam mail.

    Anyway, the problem of the occasional tag not showing up in my notification still stands.

    #31834
    Profile photo of Daeus
    Daeus
    Moderator

    @winter-rose Glad you figured it out. Btw, the checkbox at the end of a thread is to subscribe to all comments made on a post, not just ones you are tagged in. If you’ve been checking those boxes, you may be getting a llloooottt of emails. If you want, you can unsubsribe to those, but I believe you have to do it for each individual thread.

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